Our maintenance packages offer an affordable and convenient solution to keep your home running smoothly. Whether you're looking for emergency coverage or complete peace of mind, we have a variety of packages tailored to suit your specific needs.
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Call Outs Response
| 8 x Per Year | 2hr Response | First Hour Free untill callouts consumed |
| Labour | Consumables | Parts |
|---|---|---|
| 165 AED per hour | No (additional cost) | No (additional cost) |
| Air Conditioning Service | Electrical Service | Plumbing Service | Handyman Service |
|---|---|---|---|
| 1 x Per Year | 1x Per Year | 1x Per Year |
1x Per Year |
Gold Package:
Terms and Conditions of Purchase:
The following Terms and Conditions of Purchase shall apply to all services purchased by a customer from Happy Clients Technical Services Company LLC and the customer shall be deemed to have accepted these Terms and Conditions of Purchase (unless specifically waived or varied by Happy Clients in writing).
CUSTOMER OBLIGATIONS
The customer shall:
• Ensure that a responsible person, whether this be the property owner, or a representative of the property owner, is present to enable access to the property as agreed/scheduled and be present at the property for the duration of the service delivery. For the avoidance of doubt, if attendance of a scheduled and confirmed callout appointment is delayed or prohibited due to inability to gain access to the premises, the services shall be considered as fulfilled/completed.
• Provide water and electricity for any maintenance work being carried out.
• Ensure there is a safe and secure means of access to all plant and equipment that requires maintenance, this includes but not limited to roof access.
• Remove all obstructions around the area to be serviced (e.g., water tanks) to allow safe access.
• Bear any cost for any destructive access (such as cutting through ceiling plaster or panels) is required for delivery of the services.
• Promptly settle all charges without any set-off, deduction or counter claim.
1.1 HOME SIZES
• Apartments are defined as homes that are vertically stacked above each other in a single building. In some cases, an apartment may be referred to as studio or a loft.
• Villas are defined as homes that are horizontally laid out either as free-standing buildings or with shared walls. In some cases, a Villa may be referred to a Podium Villa or a Townhouse.
• Bedrooms are defined as any room that is used for sleeping purposes. A Maid’s room, Driver’s room and/or and study that could be used as a bedroom are included in this definition when defining the overall home size.
• For services whose price varies based on home size, the following will define how a home size option is determined
| Home Size Category | Number of Bedrooms (incl. maid’s room / study etc.) | Max AC Units within Package |
|---|---|---|
| Small Apartment | Studio, 1 bedroom, 2 bedrooms | 3 |
| Large Apartment | 3 bedrooms, 4 bedrooms | 5 |
| XL Apartment | 5 bedrooms, Penthouse Appt. | 7 |
| Small Villa | 2 bedrooms, 3 bedrooms | 4 |
| Large Villa | 4 bedrooms, 5 bedrooms | 6 |
| XL Villa | 6 bedrooms, 7 bedrooms | 8 |
| Special Home | Apartments > 5,000 sq. ft., Villas > 8,000 sq. ft. | 10+ Customized package |
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